Over the course of the morning, the participants discussed various key questions: What is a conflict? When can a conflict also be positive? How do I deal with conflicts personally and in my day-to-day work? What strategies can be used to deal with conflicts?

Tobias Eckhardt from Quality Assurance found the workshop very exciting: "We first summarised where conflicts can arise, such as in professional decisions or different ideas about procedures. It was interesting to observe that our corporate culture is strongly orientated towards maintaining harmony. However, it takes courage to step out of our comfort zone and tackle problems."

He took away many new impressions from the workshop: "It was particularly valuable to realise that conflicts can also have positive effects by identifying and resolving grievances in order to shape a better future. Conflicts are part of working relationships and are normal."

We would like to thank André Buschbeck for this inspiring and instructive workshop.